Shipping & Delivery Policy
Everything you need to know about order fulfillment, cart freight, and delivery options.
1. Order Fulfillment Timelines
Standard Processing
Standard parts and accessory orders placed Monday through Friday are processed and shipped within 1–2 business days.
Custom Cart Assembly
Custom builds and cart refurbishments require 5–10 business days for assembly, testing, and pre-delivery inspection.
Weekend Orders
Orders submitted during weekends or holidays are processed on the following business day.
2. Delivery & Transit Options
Small Parts Freight
Small parts and accessories ship via FedEx, UPS, or USPS ground services with tracking provided automatically upon departure.
Enclosed Vehicle Transport
Complete golf carts are delivered via our private transport drivers directly to your residence, business, or golf course.
3. In-Store Showroom Pickup
Free Local Collection
Skip shipping fees by selecting Local Pickup at checkout to collect items directly from our main location.
Pickup Notification
You will receive an email or call when your order or vehicle is ready for loading at our pickup bay.
4. Shipping Rates & Heavy Freight
Calculated Shipping Rates
Parts shipping rates are calculated dynamically based on total order weight, package dimensions, and delivery ZIP code.
Oversized Freight Items
Large items like lithium battery conversions, lift kits, and body shells carry flat carrier rates displayed at checkout.
5. Order Tracking & Notifications
Tracking Details
As soon as your shipment departs, tracking link details will be emailed to keep you updated every step of the way.
Delivery Scheduling
For complete golf cart deliveries, our transport team will call 24 hours in advance to confirm your delivery window.
6. Freight Inspection & Damage Protocol
Inspect Before Signing
Please inspect all vehicle freight upon delivery and note any outer container damage on the driver's Bill of Lading before signing.
Transit Damage Claims
Report transit damage within 48 hours to +1 (901) 878-5864 so we can arrange immediate claims and replacements.
7. Questions About Your Delivery?
Need to change a shipping address or track a vehicle delivery? Contact our logistics dispatch team today.
Direct Line: +1 (901) 878-5864
Call Logistics Support